Terms & Conditions
Legal Disclaimer
As a valued member of the MoveandFlow community, we want to ensure transparency and trust. The information provided on this page is intended for general understanding and should not be considered legal advice. It is essential to seek professional legal guidance to create your own Terms & Conditions, tailored to your specific business needs and customer interactions.
Understanding Terms & Conditions
At MoveandFlow, our Terms and Conditions (T&C) establish the legal framework for interactions between our website visitors, customers, and us as the business owner. These are crucial in defining the rights and responsibilities of all parties involved. It's important to note that T&C are customized to the nature of our services, ensuring clarity and protection for both our users and our business.
1. Introduction
1.1 These Terms and Conditions govern your use of Lisa Missah’s website, services, and participation in any yoga, Pilates, or related activities offered either in-person or online.
1.2 By accessing the website, booking a class, or attending a session, you agree to be bound by these terms. If you do not agree, please do not use our services.
2. Booking and Payment
2.1 Classes must be booked in advance to secure your spot. Bookings are confirmed upon receipt of payment.
2.2 Payments should be done either on the studio websites as stated or through direct contact with Lisa Missah via email: lisa@missah.com
2.2 Payments are non-refundable, except in the event of class cancellation by Lisa Missah.
2.3 Late arrivals may not be admitted to the class to ensure the session runs smoothly for all participants.
3. Online Classes
3.1 Online classes require a stable internet connection, and participants are responsible for ensuring their setup is appropriate for the session.
3.2 Lisa Missah is not liable for technical difficulties on the participant's end or injuries sustained during unsupervised online sessions.
3.3 Participants agree not to share class links or recordings without express permission.
4. Fitness and Health
4.1 Participants are advised to consult a healthcare professional before engaging in yoga, Pilates, or other physical activities, particularly if they have any medical conditions or concerns about their fitness.
4.2 Participants with health conditions, including but not limited to high/low blood pressure, cardiac irregularities, injuries, pain, recent surgery, pregnancy, or other medical issues, must obtain written medical clearance before attending classes.
4.3 All participants must inform Lisa Missah of any health conditions, injuries, or concerns prior to the start of a session.
4.4 Participants are required to follow the instructor’s guidance at all times. However, participants must also listen to their bodies and avoid poses or movements that cause discomfort or pain.
4.5 If participants deviate from the instructor’s guidance, they do so at their own risk and waive any claims against Lisa Missah for injuries sustained.
4.6 Participation in classes is entirely at the participant’s own risk.
4.7 Participants will have to complete a health enrolment form.
5. Studio Conduct
5.1 Participants are expected to respect the studio environment, fellow attendees, and instructors.
5.2 Mobile phones must be on silent or switched off during class.
5.3 Disruptive behaviour may result in removal from the session without a refund.
6. Cancellation Policy
6.1 Participants must notify Lisa Missah at least 24 hours in advance if they are unable to attend a class. Cancellations made within this period may be eligible for a rescheduled session, subject to availability.
6.2 No-shows or late cancellations will result in the loss of the session fee.
7. Liability
7.1 While every effort is made to ensure classes are conducted safely, Lisa Missah is not liable for any injuries, accidents, or adverse health effects resulting from participation.
7.2 Participants agree to assume full responsibility for their own well-being during and after the sessions.
7.3 All personal belongings are brought to the studio at the participant’s own risk, and Lisa Missah is not responsible for any loss or damage.
8. Intellectual Property
8.1 All content on the website, including text, images, and videos, is the property of Lisa Missah and may not be copied, distributed, or reproduced without permission.
8.2 Online class recordings may not be shared, copied, or sold.
9. Privacy Policy
9.1 Personal information collected through the website or during booking is handled in accordance with GDPR regulations. For more details, please see our Privacy Policy.
9.2 Participants’ data will not be shared with third parties without consent.
10. Amendments to Terms and Conditions
10.1 These Terms and Conditions are subject to change at any time. Any updates will be posted on the website, and continued use of the services signifies agreement to the updated terms.
11. Governing Law
11.1 These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns, please contact us at lisa@missah.com before booking or attending a session. Thank you for choosing to practice with Lisa Missah!